Frequently Asked Questions

Q: Where can I purchase tickets for events?
A: For public events hosted by The Dalles Civic Auditorium, tickets can be purchased online through our official website or at the door (if the event is not sold out). For private events, tickets must be purchased directly from the event organizer or host. Please refer to the event listing or contact the host for specific ticketing details. 

Q: What time do doors open for events?
A: Doors typically open 60–90 minutes before showtime. Check the specific event listing for details.

Q: Can I re-enter the venue once I’ve exited?
A: Re-entry policies vary by event. Some events allow re-entry with a valid ticket stub or wristband, while others do not permit re-entry at all. Please check the specific event details or contact the event organizer for clarification. 

Q: Do you accept digital tickets?
A: Digital ticket acceptance is event-specific. Many events allow both printed and digital tickets, but some may require a physical ticket for entry. Please check the event listing or contact the event organizer for details. 

Q: Can I bring weapons on the property?
A: No. The Dalles Civic Auditorium is a weapon-free facility. Weapons of any kind—including concealed weapons, even with a permit—are strictly prohibited for the safety and security of all guests, staff, and performers.

Q: What items are not allowed inside?
A: Prohibited items include (but are not limited to): weapons, illegal substances, outside food or drink, large bags or backpacks, laser pointers, and professional recording equipment.

Q: Is there a bag policy?
A: Small bags and purses are allowed and may be subject to search. Oversized bags, backpacks, and luggage are not permitted.

Q: Is there a smoking area?

A. THE CIVIC is a 100% smoke-free and drug-free environment. All forms of tobacco use, including cigarettes, cigars, smokeless/spit tobacco, vaping, etc. are prohibited. Smoking is not permitted within ten (10) feet of the front entrances or exits of the building.  

Q: Is the venue wheelchair accessible?
A: Yes. The Dalles Civic Auditorium is ADA compliant, with accessible entrances, seating, and restrooms.

Q: Is accessible parking available?
A: Yes. ADA-designated parking spots are located near the venue’s main entrance.

Q: Is there parking available?
A: The Civic does not provide on-site parking. All parking is limited to available street parking in the surrounding area. Guests are responsible for complying with all applicable parking regulations, including but not limited to avoiding yellow-marked curbs, driveways, fire lanes, and private lots. The Civic shall not be held liable for any fines, towing, or other consequences resulting from improper or unlawful parking.  

Q: Can I bring my own food or drinks?
A: Outside food and beverages are not allowed. Concessions are available inside the venue for most events.

Q: Is alcohol served?
A: Yes. A full bar is available at select events to guests 21 and over with valid ID.

Q: Are photos and videos allowed?
A: This depends on the performer and event. Generally, non-professional cameras (no detachable lenses) and phone photography are allowed unless otherwise stated. Flash photography, video recording, and professional gear are typically prohibited.

Q: What should I do if I lose something at the venue?
A: Please visit the front desk or contact us after the event. Lost and found items are held for 14 days.

Q: Is there a coat check or storage area?
A: We do not currently offer a coat check. Please plan to keep personal items with you at all times.

Q: How can I contact the venue with additional questions?
A: You can reach us via the Contact Us form on our website or by calling our main office during business hours Monday - Friday 9am -1pm.